What is the difference between an automatic payment and a direct debit?
I have had money removed from the bank by direct debit, but I have not signed any forms...
If I cancel my gym membership, who’s responsible for cancelling the direct debit...?
What is the Banking Ombudsman Scheme?
What is a family trust and why would I want to set one up?
Who is involved in the workings of a trust?
What are my responsibilities as a trustee?
Financial Service Complaints
Who is considered to be a ‘financial service provider’?
What is a financial services disputes resolution scheme?
How do I know which Scheme my provider belongs to?
How do these Schemes work?
I have some money I want to invest. What do I need to know?
Does a financial advisor have to be qualified, or can anyone do it?
What should I look for when choosing a financial adviser?
I joined KiwiSaver when I started my job...Now I want to change to a different provider...
I desperately need money! Is there any way I can get my KiwiSaver money out?
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