Customs & Biosecurity
I’m going to the Pacific Islands – can I bring food back? What happens if I don’t declare any goods on the list?
and more..
Diversion
What is diversion and when can I get it? How do I apply for diversion?
Firearms & Liquor licences
How do I get or renew a firearms licence? What is a liquor licence and how do I apply for one?
Ombudsmen
What are the Ombudsmen and what do they do? What kind of complaints won’t the Ombudsmen investigate?
Other resolution processes
What is restorative justice? When is a restorative justice conference available?
Prisons
I want to visit my brother in jail. Can I just show up at the prison? Where can I find out more about the prison my partner is in?
Shoplifting
What happens if I’m caught shoplifting? What happens if I’ve been charged with shoplifting?
Traffic Offences, Accidents & Summonses
I’m being charged with careless driving and the police say diversion is likely. What happens now? I was ticketed for having an unwarranted car and my appeal was refused. What are my options?
Trespass
What can I do if someone comes on to my property and I want them to leave? What can I do if I’m scared the person trespassing will come back?