How can I stop malicious phone calls?
My father has dementia and marketing people keep calling him, asking him to sign up to their products. How can I block their calls?
I think my email and residential address details were passed on from one company to another and now I am getting a lot of junk mail. Who can help me?
How can I stop malicious phone calls?
If you are receiving threatening or abusive phone calls, hang up immediately. Don’t react or answer them back. If the call involves a threat to life then you should talk to the Police immediately; if the calls are less threatening then talk to your service provider. If you think the same person is calling you over and over again maliciously then you can ask your service provider to trace the caller. Telecom needs three times and dates from the past week to trace a caller. For more information contact your phone company.
My father has dementia and marketing people keep calling him, asking him to sign up to their products. How can I block their calls?
You can register your father on the ‘Do not call’ register. This register is run by the New Zealand Marketing Association and will help in reducing the number of unsolicited phone calls he receives. It can’t completely block all of these calls, but you should see an improvement within a month. This service is free to consumers. You can register online or email donotcall@marketing.org.nz
You can also send your details to the Marketing Association at
PO Box 47681
Ponsonby
Auckland 1144
I think my email and residential address details were passed on from one company to another and now I am getting a lot of junk mail. Who can help me?
It is illegal for your personal details to be passed from company to company without your consent. If you suspect this has happened to you then you should talk to the company or agency involved and try to find out what has happened. All agencies are supposed to have a privacy officer to deal with these kinds of things. If you’re still unhappy then you can lodge a complaint with the Privacy Commissioner. It might be worth calling the Privacy Commissioner’s enquiry line on 0800 803 909 for help before going to the trouble of lodging a complaint.