I have a ‘No Junk Mail’ sign on my letterbox but keep getting junk mail. What can I do?
How do I avoid receiving any unrequested marketing mail in my letterbox?
What should I do if I get a scam letter? Should I report it to anyone?
I’m going on holiday for a few months but don’t want my mail to pile up. What are my options?
I have a ‘No Junk Mail’ sign on my letterbox but keep getting junk mail. What can I do?
You can call the Mailbox Helpline 0800 111 081, run by the New Zealand Marketing Association. You’ll need to tell them exactly what has been delivered to you, as this helps them work out which distributor is responsible.
How do I avoid receiving any unrequested marketing mail in my letterbox?
If you are sick of receiving personally addressed marketing mail then you can register on the ‘Do not mail’ register run by the New Zealand Marketing Association. This register will help cut down the amount of personally addressed junk mail that you get.
To stop receiving general junk mail (e.g. advertising circulars), try displaying a ‘No Junk Mail’ sign on your mailbox. You'll find stickers with similar messages at many hardware stores.
If you wish to stop receiving community newspapers, you can contact the newspaper's office directly.
What should I do if I get a scam letter? Should I report it to anyone?
If you get a scam letter then you should report it to the Government’s Scamwatch scheme as soon as you can to help protect others.
I’m going on holiday for a few months but don’t want my mail to pile up. What are my options?
Many people ask a friend or neighbour they can trust to drop by and pick up their mail every day or two. If this is not an option for you then New Zealand Post can hold your mail for a small fee of about $5 per week. For more information on this service visit the New Zealand Post website