The retailer replaced my TV when it broke down...Do I get a new warranty...?
I broke something in a shop and they want me to pay for it...Is that legal?
I returned my phone to the retailer...and they charged me an inspection fee!
When can I return goods?
When don’t I have the right to return goods?
What are Product Safety Standards?
I want to make sure a child’s cot is safe before I buy it. What should I do?
I have been sent some goods that I did not order. Do I have to pay for them?
Can I keep the unsolicited goods?
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