I need an electrician. What should I know before I hire one?
Anyone who does electrical work, other than the homeowner, must be registered with the Electrical Workers Registration Board (EWRB) and hold a practising licence. You can look for a registered electrical worker on the Electrical Workers Registration Board (EWRB) website. You should always ask to see their practising licence before hiring an electrician.
You may also want to consider hiring an electrician who is a member of the Electrical Contractors Association of New Zealand. The Association provides a quality assurance and training programme for their members (membership is voluntary).
When the work has been completed, make sure your electrician gives you a certificate of compliance. Keep this in a safe place as you may need it if you have any electrical problems later, if you are selling your house, or if you have to make an insurance claim. A certificate of compliance is not required for minor maintenance work.
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How do I make a complaint about work done by an electrician?
If you need to complain about any electrical work done on your property you should first talk to the person or company who did the job (see our Complaints and Disputes page for tips on complaining effectively). If this doesn't solve the problem you can make a complaint through the EWRB website or by calling them on 0800 66 10 00.
The EWRB will only process complaints relating to electrical work, not things like incidental damage or overcharging - if you have a complaint of this kind you may need to make a claim through the Disputes Tribunal.
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Can I do the electrical work on my own house?
The law says you can do some electrical work on the house that you own and live in, but you have to meet certain standards and get any electrical wiring work you do checked by a licenced electrical inspector.
You can do repairs on appliances, but only if they are owned and used by you or a close relative - and you can’t accept any payment or reward for the work you do. Make sure you have the skills and knowledge to do the job safely and legally.
Before you start, read the Energy Safety information on doing your own electrical work.