Consumer

Basic Consumer Rights		Before the Sale
	Fair Trading Act & Consumer Guarantees Act		Product promises Price promises Estimates & Quotes
Who should I buy from		Goods
	Private sales Dealers & Traders Parallel Importers Online Sellers Auctions		Problems with online and mail order General problems after the sale Getting goods fixed Unsafe goods Goods that cause damage Moving goods around Unsolicited goods
Services		Ways to pay
	General problems with services Broken promises But I didn't agree to that!		Gift vouchers Layby
Food		Phone & Internet Services
	Food health & safety Food labelling		When you use the phone When others phone or email you Complaints about Internet Service Providers Choosing a phone provider
Mail & Courier Services		Energy
	Receiving mail Sending mail		Electrical work Electricity costs Complaints about electricity & gas providers Powerlines & trees Vulnerable consumers Medically dependent consumers