Volunteers are the life-blood of the CAB and volunteerism is a valued principle under which we work.


The CAB contributes approximately 600,000 hours of voluntary work on an annual basis – or 314 full time equivalent jobs.  According to some research that Pricewaterhouse Coopers carried out in 2004, it would have cost about $9 million at that time to replace this CAB volunteer contribution with paid staff.  This placed the Citizens Advice service as equivalent to the top 1% of profit-making organisations in terms of full time equivalent contributions.


There are 37 different ethnicities represented in our volunteer base as well as a range of career experience, qualifications, and involvement in other community and voluntary work. 

Interested in volunteering with the CAB?  Then follow the links below:
Advising our clients: what's involved in becoming a Bureau Interviewer
Using your specialist skills with the CAB

  • Search the CAB Community Directory.
  • Call CAB: 0800 367 222.
  • Free help for Migrants
  • Free help in your language
  • Become a CAB volunteer