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New Zealand Association of Citizens Advice Bureaux

All Citizens Advice Bureaux belong to a national body, the New Zealand Association of Citizens Advice Bureaux. To be members of the Association, each bureau must meet a set of standards that ensure the delivery of a quality service that provides accurate information and appropriate support. A national board of elected volunteers governs the work of the Association.

CABs are divided into four regions which provide a link between bureaux and the Association’s national office in Wellington.

The National Office is the central point of contact for the CAB at a national level.  The Regional offices are the central point of contact for the CAB at a regional level.

Contact Details

National Office of the NZ Association of Citizens Advice Bureax

PO Box 9777
phone
04 382-8759
Level 7, 75 Ghuznee Street fax 04 382-8647
Wellington email admin@cab.org.nz
     
North Region Office
P O Box 251 161 phone 09 576 1070
Pakuranga email cab.northregionadmin@xtra.co.nz
Auckland
The CAB North Region includes the following cities/districts:
Far North, Whangarei, Kaipara, Rodney, North Shore , Waitakere, Auckland , Manukau, Papakura

 

Waikato Bay of Plenty Office
P O Box 256 phone 07 349 3325
Rotorua email  cab.wbprg@xtra.org.nz
The CAB WBOP Region includes the following cities/districts:

Hamilton, Waipa, Otorohanga, Waitomo, Thames-Coromandel, Matamata-Piako, South Waikato, Taupo, Western Bay of Plenty, Tauranga, Rotorua, Whakatane, Gisborne.

 

Central Region Office
P O Box 13101 phone 04 477 1107
Johnsonville email cab.ctlrg@xtra.co.nz
Wellington
The CAB Central Region includes the following cities/districts:

Wairoa, Hastings, Napier, New Plymouth, Stratford, South Taranaki, Ruapehu, Wanganui, Tararua, Palmerston North, Horowhenua, Kapiti, Porirua, Upper Hutt, Lower Hutt, Wellington, and Masterton.

 

South Region Office
P O Box 16517 phone 03 349 0107
Hornby email cab.southregion@xtra.co.nz
Christchurch
The CAB South Region includes the following cities/districts:

Marlborough, Buller, Nelson, Westland, Waimakariri, Christchurch, Timaru, Waitaki, Dunedin, Central Otago, Queenstown Lakes, Gore, Invercargill.

 

Comments to the Webmaster

    Complaints Procedure:

Each bureau has a complaints procedure. If you are not happy with the service you have received from a bureau and wish to make a complaint, please contact the Manager/Coordinator of that bureau in the first instance.



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